Level 5 Certificate in Coaching & Mentoring (Live Virtual Classroom - Group Sessions)

Frequently Asked Questions

• How is the course delivered?

  Our Courses are delivered via a live virtual classroom, meaning you can join from anywhere while still engaging in interactive sessions with your teacher and peers. You’ll also complete assignments and theory into practice with ongoing teacher support.

  
  
• Who is the awarding body?

  Training Qualifications UK

• Is it an accredited course?

  Yes, it is an Ofqual Regulated Qualification (RQF), fully accredited course.

• Does the qualification expire?

  No, the qualification is yours for life and does not need to be renewed once achieved.

• How long does the certificate take to process after I have completed the course?

  The certificate takes up to 10 working days to process and will be emailed to the learner and the course point of contact.

• Will I receive a e-certificate or hard copy?

  As part of our commitment to keeping course fees as affordable as possible for our learners and partner colleges, while also supporting our sustainability goals, we have updated the way we issue certificates. From the start of this academic year, all learners will receive an e-certificate as standard. If a printed hard copy is required, this can be requested for an additional fee.

• Do I need any prior qualifications or experience to enrol?

  No prior experience or qualifications are required.

• How is the course assessed?

  Assessment takes place through a combination of written tasks, reflective activities, and practical evidence. Creating a Online Portfolio of Evidence. 

• How is this course assessed?

  Assessment is through written assignments, reflective journals, and evidence of coaching/mentoring practice. You’ll also need to complete a set number of logged hours with coaching/mentoring clients.

• What level of experience do I need before starting?

  You should have prior experience in coaching or mentoring, either formally or informally. Many learners progress from the Level 3 Award/Certificate, but equivalent experience is also accepted.

• How long does it take to complete?

  Typically, the course takes between 3–6 months depending on your pace of study and the opportunities you have to complete practical coaching/mentoring sessions.

• What recognition does this qualification carry?

  The Level 5 Certificate is widely recognised by employers and professional bodies across education, training, and workplace development. It demonstrates advanced capability in coaching and mentoring practice.

• How will this course benefit me in my role or career?

  You’ll gain the skills and confidence to support individuals and teams in achieving their goals, improve workplace performance, and contribute to organisational growth. Many learners also use it to establish themselves as independent professional coaches or mentors.

• What’s the difference between the Level 3 Award and Level 3 Certificate in Coaching and Mentoring?

  The Award provides a shorter, introductory route covering the essential skills and knowledge.

  The Certificate is a longer programme with more depth, requiring additional practice and assessment.